OUR STORE POLICIES

Orders are typically shipped within 2 - 4 business days depending on availability and credit verification. However during our sale period, delivery times will be longer (5-6 business days).

Please be aware that requests for changing orders will result in your current order being cancelled and a new one being created. 

KDreaming will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery.

RETURNS

The Information You Need To Know

We offer a 14 day returns period on goods once received. Please fill in your returns form when sending items back for refund and/or exchange. 

All returned items must be unworn, complete with original tags and/or packaging if applicable. There needs to be no evidence of stains or odours, failure to comply will result in goods being sent back.

If you've received items as a gift, you must provide the order details from which they were purchased. Failure to do so will result in any requests being cancelled and items being returned.

Any products purchased under the Mystery Box option cannot be refunded or exchanged. Underwear and socks can not be returned for hygienic reasons.

Please note that we do not offer free returns.  In the event that you receive an incorrect or faulty order, please contact us.

WARRANTY DISCLAIMER

The Information You Need to Know

This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.

PRIVACY AT KEEP DREAMING CLOTHING

Trust Us with Your Information

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.